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Richmond Harley Davidson
10441 Washington Hwy
Glen Allen, Virginia 23059
(Richmond Harley Davidson rated 5/5 based on 2 review.)
NEW INVENTORY - Harley-Davidson |
USED INVENTORY - Harley-Davidson |
Deposit refunded in full. Dispute resolved in a civil manner. I can now recommend Richmond Harley.
I put a $2000.00 deposit on a motorcycle on a Saturday afternoon (2/20/20100 AT 1:27 PM). I called an hour before they opened the doors for business on the following Monday to cancel the order. The salesman I gave the deposit to answered the phone and I canceled the order. I asked for a refund of my deposit but they would only return $1500.00. I signed no papers nor was I informed that the deposit was non-refundable. I am in the process of getting my ducks in a row to take them to court. They have refused to reply to e-mails and letters that I sent requesting a refund. I have checked with other dealers and they have told me that they could not keep this $500.00 and that a reputable dealer would never treat a customer that way. I had friend of mine warn me about doing business with them but I did not heed his advice. He bought a bike from them but said he would never deal with them again. I am 62 years old and have owned many motorcycles (Harleys, Honda, BMW) and have never been treated this poorly. Hamptom-Roads Harley was OK - no complaints - great service department. Colonial Harley was a pleasure to deal with and a great service department. Adventure BMW was also a great dealer and service department. The Honda dealer was just OK.