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HIGH DEFINITION POWERSPORTS, INC
AUSTIN, Texas 78704
(HIGH DEFINITION POWERSPORTS, INC rated 1/5 based on 2 review.)
We are currently out of stock for this brand.
No Used Inventory Available
We accompanied a friend to check on his bike becuase they had his bike for over a month for a simple brake repair and ended up dropping the bike and destroying the windshield. We get there and speak to John(?) who looks at a computer and says that he contacted some other Ducatis company and they had the part shipped to a dealer in another town. He did not offer to call them to see where the part was. My friend wanted to look at his bike and we were led into a storage container and while looking at the bike, my friend noticed there was additional damage near the bottom of the bike. One of the two guys says that he is being unreasonable and my husband lets out a quiet laugh and I quietly say "He is being unreasonable?" and the guy puts his hands on my husband and yells at us to get the F&%# off of the property. We step off the property but are still within visual range as we are not going to leave my friend alone with these two. The finish talking and we turn to leave and the guy yells at us to get these A@#$%&*s off the property. This place should be closed down and the owner and these people should not be allowed to have any job wwhere customer service is involved as they obiviously have no idea of what that means. He will be lucky is we do not sue for assult. By the way, my friend still has no idea of when these people will have his bike fixed and we are concerned for his safty as what they may do to his bike due this. Stay away from this place.
Went in to look at scooters for my daughter, and was treated like a second-class citizen. Wandered the showroom for 15 minutes before anyone even asked to help us. Then they were rude and condescending. I guess since we were only looking for a scooter and not a more expensive motorcycle, we were not as important. Bad first impression - purchased a scooter elsewhere.