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SANTA TERESA MOTORSPORTS |
| (866) 769-8542 x5682 |
Anthony, New Mexico 88008 View map
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Polaris, Suzuki, Victory
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| SANTA TERESA MOTORSPORTS REVIEW |
| | | The customer has no voice there!! |
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| not willing to work w/ customer request. customer
service is bad in parts, its like your bothering
them when you have a question..
(11/04/2008) |
| | Slow service |
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| When will my RZR be done!! I dropped It off 8 Sept
2008 for a throttle issue. Your store ordered the
parts 9 Sept they came 26 Sept. Kelsey found the
parts and told me that service would call me
yesterday. Today when I called services the tech
told me my parts came on the truck last night, can
we get a story straight. It is 11 Oct and i still
don't have my RZR.
When I turned it in I had the option of paying for
faster shipping 3 to 4 day. If I would have known
then that it would take over a month I would have
gladly taken it somewhere else to get the work
done.You have two people in your store that call
back Justin in parts and Kelsey the parts manager.
The rest of your people say i will find out and
call you back, and never call. I have called 3
times a week to get the same answers "it could
take up to 2 weeks to get the part in" and with
promises to call me back.
(10/11/2008) |
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