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Bluegrass Harley-Davidson |
| (866) 769-8542 x3100 |
Jeffersontown, Kentucky 40299 View map
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Buell, Harley-Davidson
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| Bluegrass Harley-Davidson REVIEW |
| | | Bad customer service |
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| I will never buy anything from this business
again. I ordered some body armor from them. They
told me it would arive in about a week. Two weeks
went by and no call from them. I went up to the
store to inquire about it and all they had to say
was we are still waiting on it and it should be
here in another couple days. Another 2 weeks went
by (1 month now) and I went back up to the store.
The item is now on back order with no eta what so
ever on when it will come in. I requested, very
politly, that they give me one out of another
jacket they have instock and replace it with mine
when ever it comes in. They stated they could not
do that. I asked to speek with a manager to see if
he/she could authorize it. The owner of the store
came out and very rudely said that they where not
going to give me it from another jacket and to
stop harrasing his employees. He also stated that
me having to wait on a part is not his problem. I
asked for a refund and was flat refused saying
they dont give refunds for anything and my item
would be there when it get there. The owner of the
store was extreemly rude and confrantational to me
the entire conversation. He never once offered any
form of sympathy what so ever to the situation. If
you want a good bike shop to go to where they
treat the customers right and with respect then go
to Station Park Honda on 9th street.
Pros: Regular staff is a joy to work with.
Cons: Owner and manager's care nothing for the
customer and treat them horibly
(08/24/2008) |
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| POST A REVIEW for Bluegrass Harley-Davidson |
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