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LONGSHORE CYCLE CENTER
Florence, Alabama 35630
(LONGSHORE CYCLE CENTER rated 3/5 based on 14 review.)
I believe Longshore has a bright future. Why? Because the success of a business is usually measured by the integrity and hard work of the people who run it. I am a recent customer of Longshore\'s parts department. Of the five or so other ATV dearlers in the area, Longshore stands miles ahead - because they care about the customer. They did not know me from Adam and even though the level of service they provided to me was not immediately profitable to them, they went WAY above and WAY beyond the call of duty to ensure that I was taken care of, and most importantly to me - in a timely manner. I HIGHLY recommend them to everyone. Now, a month or so later, I can say with more certainty than ever, that Longshore cared more about meeting (actually, very much exceeding) my needs than about their own profitability. You almost NEVER find that in a business anymore. THANK YOU Longshore!
" While riding the Trans American Trail I recieved damage to my KLR 650 and was injured due to a collision with a tree. Longshore Cycle Center,Florence,AL expidited delivery of reqd. repair parts and as a courtesy to help me get back on the road, installed the parts at no charge. A great group of people at this dealership, and they deserve recognition. "
Longshore is extremely courteous, knowledgable, with the best service i have seen. The prices are a small amount higher, but the customer care is lightyears ahead. If you just feel a need to burn more gasoline, drive to corinth. I like being remembered when i return for service
I have been forced to buy a few parts from Longshore because they are the only dealer in town. I am shocked at the price for parts and poor customer service you get from their sales people, parts and service dept. I have paid as much as four times the price quoted by other dealers and other sources. Their attitude is snotty and aloof. They need some competition.
I have been buying parts from Longshore for slightly over one year. I have only had good buying experiences as a result. The parts department staff is knowledgeable and willing to get what you need at a fair price. I use their service department as well. They have always had a quick turnaround on the items I have left with them. In addition, I purchased a bike from them this summer. I found their sales staff to be friendly and willing to help me find a bike to fit my needs.
I buy most of my parts and accessories for my bike from longshore. I have shopped around and on the parts I checked on they were cheaper on most, and about the same on other but they were more helpful than the other shops around. Guess it depends on what you buy.