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Central Maine Harley-Davidson

(866) 769-8542 x3291
Bangor, Maine  04401     View map
Franchises:
Buell, Harley-Davidson
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Central Maine Harley-Davidson REVIEW

I will never go to CMHD again

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this dealership has some of the poorest customer service in the business. They lie to you telling you they have ordered the parts for the bike but it will be a week or so cause tat (and they mean any) parts are not available in New England. well i decided to call another dealership in Portland after i was told this about 3 or 4 parts that are common of v twin sportster motors. well come to find out there are parts all over new England but they would rather lie to the customer telling them there are non order else ware and mark it up even more.
(05/20/2009)

FEELING WELCOME

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Just a note to let you know that I have always had a great time while visiting Central Maine Harley Davidson. Mr, Sproul has a good crew and all customers either making a purchase or just in to kick a few tires, as I do from time to time are always welcomed,treated with respect, and listened to. I have delt with Central Maine for the last 7 years and have seen why Central Maine is so pupular with its customers. Simply put it is the way they handle customer relations I have seen some very difficult customers from time to time at Central Maine and have never seen any of the Central Maine staff treat anyone, with anything but respect. The servie department is always willing to give some tech information out to help customers and the service department stays on top of the needed customer schedule for returning the motercycle on time. The parts department staff are terrific. I can not say enough good about the way they take care of my ordering needs. Actually because of their knowledge on what parts fit on my Harleys I tend to spend more than I plan on during my weekly visits. This would not be complete with out me talking about Amy in the sales office area. She is always seen with a smile and she is great to talk to on any matter. All sales staff are great to deal with. The staff in charge of the Central Maine web site have done a terrific job in the format changes to the web page.Things are still being refined but they have made a huge change for the better. In closing I hope this message is taken serious, and I know that Cetral Maine will continue to grow under the guidance of it owner Wendall Sproul.
(03/09/2009)

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