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1130 19th St N
Bessemer, Alabama 35020
(Custom Performance rated 4/5 based on 22 review.)
Great sales and service. Very friendly.
Outstanding. Bought a Polaris Ranger 2 weeks ago. They were very friendly and helpful. Couldn't have been more happy.
Worst service ever. Took my 4 wheeler in for a tune up on May 25. I had to keep calling to see when it would be done. They only called me once about two weeks after I took it in to see if I wanted to fix more on it. finally July 7 it was done.Ran good for a day then started the same thing over again. Seems like when you get a tune up and pay that much for it, it should be good for a little longer. Ken Billings
I have been dealing with custom since 1984.I would have my dad drive me there to get parts and to look at the new bikes.Ive always got good service and the people where always nice.being a mechanic now I work on my own stuff but if I couldnt figure it out Terry Carter in service has always been glad to help.in 2008 I was looking to replace my old street bike.out of all the dealers i went to in Alabama I still got the best deal on my kawasaki vn900 custom at custom performance and they had what I wanted on the showroom floor.thanks Aaron on my bike.I have always been a customer and I always will be.Jeff Greer
if you want service go somewhere else.parts dept.will hold you up without a gun.there can,t be many repeat customers.check somewhere else if you need parts or service. HAD ENOUGHT////////
Hi. my name is David Saranko, I bought a ninja zx-6r from big john in april 2010. i was inpressed with him. he told me what i neede to no when i needed to no. the only thing is i was supose to get my hard shell for the back, and i didn\'t get it. he told me if i won;ted it i would have to buy it. i have gotten with kawasaki and they tell me that it comes with the bike. so i called and talked to jj in sell\'s and he tell\'s me he will sell me 1. i don\'t nedd to buy 1 you owe me mine. so if you read these, mail me my hard shell in black. please.?? or call me and i will come get it!! i have talked to the rep at kawasaki and he tell\'s me to let him no if yall give me my shell or not!! he said that he will make it wright with me if yall don\'t!!! then he will get with yall about it. so let\'s talk and work trough this ok?? i spend alot of money with you guy\'s it is the lest that you can do is make it right!!! jeff love you man!! you do me a grate job when needed. call me let\'s ride?? david saranko!!!!
Just a note to say that so far I ahve been very pleased with the \"shop\". They quickly and inexpensively solved a long standing problem with a Ranger that Big No.1\'s shop had been unable to solve despite several trips to their shop and several hundred dollars out of my pocket. But I cannot say the same for the parts ordering bunch. What appeared to be a simple, after market item that is so far taking weeks to get in. I know that stuff happens on the parts side of the house that is totally out of the control of the orderer, but it would have helped if they had called to let me know what was up. Fred Waites
I brought my bike into custom and got charged 2500 for the service rendered. I said like hell and refused to pay seeing the bike