| Custom Performance REVIEW |
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pretty good
(12/04/2008) |
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| So many problems |
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Brother bought a brute force 750, didnt put the
rad cap back on after the "break in" brought it in
for service later on and they broke a clip on the
fuse box under the seat...didnt have the part,
they ended up breaking 2 other clips trying to
give us one off of a new one. After that we
serviced the bike but then a brake cable snapped.
Brought it back...they didnt have the part...it
was 150 bucks for a brake cable that snapped on
its on...they considered it a "wear and tear"
item...give me break, this place is a JOKE! LARRY
(09/15/2009) |
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| Not to be trusted... |
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Last year I ordered some simple parts. They didn't
have them in stock, but hey...it's an older bike
so I am used to having to wait. I was assured the
parts would be in that week. Then I was assured
that they would be in the next week. I finally
stopped by one day and had someone check to see if
the parts had come in and gotten lost. Guess what?
They were never ordered. The whole time I was
calling and they were "checking the order" in
their system, they were lying to me. Why could
they just not confess to the mistake to begin
with? Not only did I still have to wait for the
parts but I lost the deposit on the hotel room
that I booked in Daytona for Speed Week.
And I'll even sign my name... Mark Wilson
(09/10/2009) |
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| The service department is awful they have no idea how to fix anything |
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Service Manager needs to be replaced, again, for
not doing his job along with techs.
(08/06/2008) |
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| Good Experience |
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My experience was GREAT! I went in just looking,
and with no pressure from the sales team, I found
exactly what I was looking for. I have taken my
bike back for service and had no problems. Thanks
guys!
(06/23/2009) |
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| Great Shop |
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Custom Performance has some great guys and ladies
that really care that you get what you want!
Buying a bike there was easy and the parts
department had all the accessories I wanted. The
first service came at 600 miles. Phillip and
Daniel took great care of me and the techs even
spent time going over everthing with me. Great
shop that even has Bike Nights on Thursday night
and they are a blast!
(06/20/2009) |
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| Great Shop |
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Custom Performance has some great guys and ladies
that really care that you get what you want!
Buying a bike there was easy and the parts
department had all the accessories I wanted. The
first service came at 600 miles. Phillip and
Daniel took great care of me and the techs even
spent time going over everthing with me. Great
shop that even has Bike Nights on Thursday night
and they are a blast!
(06/20/2009) |
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| Honda 400ex |
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I bought a 2008 Honda 400Ex from custom
performance in may and My experience was great.
(06/11/2008) |
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| 6/6/09 |
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This is a great place with a wonderful group of
people! Thanks for everything!
(06/10/2009) |
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| What ever,"they are not trustworthy" |
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If you are going to say bad things about a dealer
who has ALWAYS helped me out, at least have the
guts to put your name on it!!
Jeff Reynolds
(06/04/2009) |
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| THEY ARE NOT TRUSTWORTHY |
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THEIR SERVICE MANAGER PHILLIP WILL TELL YOU WHAT
EVER YOU WANT TO HEAR AND NOT TAKE RESPONSIBILITY.
THEY LIE TO YOUR FACE ABOUT REPAIRS THEY
SUPPOSEDLY DID, AND PARTS THEY SUPPOSEDLY REPLACED
WITH NEW. THEY DAMAGE YOUR BIKE AND TRY TO GET
MORE MONEY OUT OF YOU. THEY HAVE NO CLUE HOW TO
INSTALL SIMPLE PRODUCTS LIKE SADDLEBAGS OR CRUISE
CONTROLLS.
IF YOU HAVE TOP GO THERE FOR SERVICE, TAKE ALOT OF
PICTURES OF YOUR BIKE PRIOR TO IT BEING LEFT, AND
CHECK IT OVER WHEN YOU GET IT BACK.
I DONT KNOW HOW MUCH TO STRESS THAT THEY ARE NOT
TRUSTWORTHY AND REALLY NEED TO BE MONITORED WHEN
IT COMES TO YOUR BIKE.
MY BIKE WILL NEVER BE THE SAME SINCE IT HAS BEEN
THERE.
(05/17/2009) |
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| FUN SHOP |
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GREAT SHOP A,, THE WAY AROUND. GOOD PEOPLE AND
GREAT SELECTION. SERVICE IN AND OUT WITH NO
PROBLEM!
(05/09/2009) |
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| everything |
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we had to wait for ever for a sales person to ask
if we needed help
(04/26/2009) |
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| Great shop with great people |
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I wanted to buy a motorcycle, but had no idea
where to begin. These folks treated me with
respect and honesty.I had been to another store in
town and all they did was push. Also, I had a
small problem after I picked up my bike. Returned
the next week and they took great care of me. In
and out in no time. Thanks Phillip!
(04/24/2009) |
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| 2005 Polaris Ranger 500, 4X4 |
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After struggling for about 3 months, 5 trips to
the shop and spending about $2000 (no joke) with a
competitor's service group trying to figure out
why this unit would not run, these guys figured
out the problem pretty much right off the bat and
got the Ranger back in great running shape for
about $400. They showed me what was buggered up
and how to make an adjustment to the idle setting
and throttle linkage should I need to once I was
out and about.
(01/28/2009) |
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